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1. How do I contact a city/county department?
2. What are the hours city hall is open?

Tree Program

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1. I plant a tree in the right of way in front of my house?
2. Is the tree in front of my house a city tree?
3. Can I trim or cut down a city tree?
4. What is the process for getting a tree removed?
5. The city says they won’t remove my tree; do I have options to have it removed?
6. How do I make a request for service of a tree?

Wastewater Treatment

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1. How often are the sewer / garbage bills mailed out?
2. When are the sewer / garbage bills due?
3. Where can I pay my sewer/garbage bill?
4. I have misplaced my bill. How can I pay my balance?
5. What charges are included on my monthly bill?
6. Why hasn't my last payment been taken off my bill?
7. I am moving to Pontiac in the near future, what do I need to do to start sewer/garbage service?
8. Where can I get a recycling bin?