Utility Assistance


Customer Care phone: 800.334.7661 

https://www.comed.com/News/Pages/coronavirus.aspx?utm_source=CoronavirusBanner&utm_medium=ComEdWebsit e&utm_campaign=CoronavirusBanner 

ComEd is suspending disconnects for customers unable to pay their bills and waiving new late payment charges. Comed is working with customers on a case to case basis on payment arrangements and energy assistance.


Phone: 888.642.6747


Nicor recognizes that the evolving landscape surrounding the COVID-19 may cause financial challenges for their customers impacted by employment changes or business slowdown. Effective March 14, they have voluntarily suspended service disconnections for residential and commercial customers for non-payment.  

Illinois American Water 

Statement 4/9/2020